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FAQs

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For ZYYVER

Simply open the ZYYVER app, search for a location, select an available spot, and reserve it in seconds.

Yes! Many hosts offer both options. You can filter listings by what you need—just parking, just charging, or both.

Absolutely. All payments are processed through encrypted, PCI-compliant systems—no cash, no worries.

You can cancel anytime before your booking starts. Refunds are processed based on our flexible cancellation policy.

If the host has a standard Type 2 charger, your EV should be compatible. Always check listing details for specifics.

No installation is required. Just download the app, create an account, and start booking parking or charging spots instantly.

Each listing includes charger type and connector details. Most are standard Type 2 chargers, compatible with the majority of EVs in the UK.

Yes, if the host’s schedule allows it. You’ll be able to request an extension directly through the app.

Hosts have the option to charge for overstays. It’s best to leave on time or extend your session to avoid extra fees.

Contact our support team through the app immediately. We’ll help resolve the issue or relocate you to a nearby available spot.

For Host

Just sign up, list your driveway or charger, set your availability and price—then go live!

Yes! You can host just a parking space, and many EV users will still find it useful.

We’ll provide a ZYYVER Smart Plug free of charge to hosts. It tracks energy usage, provides insights to bookings, and helps you earn with accuracy.

You’ll receive automatic payouts after each completed booking, with full earning reports in your host dashboard.

Yes! You can set manual or automatic approval for bookings and even block specific times.

No, listing your space is completely free. We only take a small service fee per completed booking.

We verify all users and offer support for disputes, including documentation and assistance. You’re always encouraged to set clear house rules.

Absolutely. You can disable or hide your listing temporarily through the app whenever needed.

Yes! You can choose manual or auto-accept depending on your preferences.

Not at all. If you don’t have one, ZYYVER will provide a Smart Plug at no cost, tracking, and secure access.

General Questions

ZYYVER is a platform that connects EV drivers with residential parking and charging spots—making travel smarter, greener, and more affordable.

Yes! We are rapidly expanding across major cities and residential areas. Use the app to find available spots near you.

Download the ZYYVER app (iOS or Android), sign up with your email, and follow the prompts to set up your profile as a driver or host—or both!

Absolutely! You can list your space and also book others’—just toggle between your host and driver views in the app.

Yes. We use encrypted systems to protect your personal and payment information. Your privacy is a top priority.

You can contact us anytime via the in-app help section, email us at support@zyyver.ai, or call 020-37458285 (Mon–Fri, 9am–6pm).

Yes! Invite friends and earn rewards when they complete their first booking or host their first session. Referral features can be found in the app.

Tap “Forgot Password” on the login screen to reset. You’ll receive an email with secure instructions.

ZyyPod FAQs

ZyyPod is a smart plug designed to transform any standard EV charger into a connected, intelligent charging point. It enables real-time monitoring, remote access, energy tracking, and secure session management.

Simply plug the ZyyPod to your charger. It connects to Wi-Fi, and syncs with the ZYYVER app to give you full control over scheduling, usage, and access.

No. While ZYYVER hosts receive the ZyyPod as part of their hosting journey, anyone can purchase the ZyyPod to make their EV charging setup smarter and more secure.

Yes. ZyyPod features fault detection, leakage monitoring, tamper alerts, and instant power cutoff to protect your home’s electrical system.

Absolutely. The ZyyPod is weatherproof and built to perform reliably in all UK climates.

ZyyPod is compatible with most standard Type 2 chargers. It also meets UK regulation and GDPR standards.

Yes! If you’re a ZYYVER host, the ZyyPod allows you to manage bookings and energy usage precisely, enabling accurate, session-based payments from EV drivers.

Plug it in, connect via Bluetooth in the ZYYVER app, input your Wi-Fi details, and you’re online within minutes. No technician required.

Over-the-air (OTA) firmware updates ensure your ZyyPod always has the latest features, compatibility improvements, and security enhancements.

Yes. ZyyPod includes MID-certified metering for kWh-level precision, visible directly in the ZYYVER app.